Privacy Policy

Updated on November 3, 2025

At MASAJES DOMICILIO, we believe and uphold that your privacy is extremely important and that only you should decide how your information is used. We comply with all the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE).

We provide you with all the necessary information to understand this legislation and ask you to indicate what we may and may not do with your data.

Who is responsible for your data?

FIX SOLUCIONA S.L., operating under the trade name MASAJES DOMICILIO, with Tax ID B19864826.

Phone: 958 000 333
Email: XXXXXXXXXXXXXX
Website: https://masajesdomicilio.es

What do we use your data for?

MASAJES DOMICILIO processes your personal data based on legitimate interest between the parties and/or your explicit consent, in order to provide home massage services.

If you request information, book an appointment, or request a therapist visit, your data will be used to manage your request, keep you informed about our activity, involve you in our services, and carry out the procedures related to your care.

We guarantee the confidentiality of all the information you provide and will apply the necessary technical and organizational measures to prevent unauthorized access, loss, alteration, or misuse of your data.

If you contact us via WhatsApp, website, or phone, your data will be processed solely to respond to your request and manage your inquiries.

By giving your consent (via checkbox online or verbal consent by phone), we may use your email address or WhatsApp number to keep you informed about our news, services, and activities. You may unsubscribe from these communications at any time without affecting other lawful processing.

Who will we share your data with?

We comply with all legal obligations regarding the processing of your data. We may disclose them when required by a competent public authority or by legal obligation.

If you contact us through social media, in addition to providing us with your data, you will also be sharing them with the entities responsible for those platforms. We recommend reviewing their privacy policies.

In cases where you contract a home massage service with associated therapists, your data will be processed by them under their own terms, and MASAJES DOMICILIO shall not be liable for the use or interpretation of such personal information.

We will only share data with third parties strictly necessary for the provision of our services, contractually ensuring their duty of confidentiality and lawful use of the information.

Where do we obtain your data from?

We obtain your personal data in the following situations:

  • When you contact us by phone, email, WhatsApp, website, or social media.
  • When you give us consent to arrange a therapist visit to your home.
  • When you pay for the requested service.
  • When you participate in service quality surveys.
  • When you agree to receive commercial communications.

What are your rights and how can you exercise them?

You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. You may exercise the rights of access, rectification, erasure, objection, restriction of processing, data portability, and not to be subject to automated decision-making.

  • Access: to know which of your personal data we process.
  • Rectification or erasure: to correct inaccurate data or request its deletion when it is no longer necessary.
  • Restriction of processing: to request limited processing; we will only retain data necessary for legal claims.
  • Data portability: to receive your data in a structured format or transmit them to another controller.
  • Objection: to object to processing for legitimate reasons; we will stop processin